Baazi Casino Terms & Conditions — What to Know Before You Start

1Introduction & General Definitions

Baazi Casino (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and Sports Betting platform operated for users in Bangladesh. This Terms and Conditions document (hereinafter "Terms") constitutes a legally binding agreement between Baazi Casino and all its users ("Members" or "you").

By creating an account at Baazi Casino, browsing the website, or downloading the mobile app, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using the platform.

2Account Registration & Verification

Each individual may hold only one account at Baazi Casino. Any attempt to open multiple accounts will result in all accounts being suspended and any accumulated bonuses being forfeited.

What you need to provide at registration:

• Full legal name (must match your National ID)
• Active mobile number or email address
• Date of birth (must be 18 or older)
• Permanent address

KYC Verification:

Baazi Casino may request KYC verification prior to withdrawal or upon reaching a specified deposit threshold. In such cases, a copy of your national ID, driving licence, or passport must be submitted. Withdrawals will remain on hold until KYC is completed.

3Age Limit & Eligibility

The minimum age to participate at Baazi Casino is 18. Minors are not permitted to register or play. If we discover that an account has been opened by anyone under 18, that account will be closed immediately and all funds held will be forfeited.

Not applicable to:

• Residents of countries where online gaming is prohibited by law
• Those who have excluded themselves through the self-exclusion process
• Persons under an active prohibition

4Deposit, Withdrawal & Payment Policy

Deposit:

Deposits at Baazi Casino can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 500. Deposits are generally credited to your wallet instantly, though on occasion banking system delays may extend processing time up to 30 minutes.

Withdrawal:

KYC must be completed before a withdrawal can be processed. The minimum withdrawal amount is BDT 500. The maximum daily withdrawal limit is determined by your account tier. Processing is generally completed within 30 minutes to 24 hours.

Currency & Conversion:

Baazi Casino processes all transactions in BDT. Any currency conversion required will be carried out at the prevailing market rate — with no hidden charges.

5Bonuses, Promotions & Wagering Requirements

Baazi Casino offers a variety of bonuses and promotions. Each bonus has its own specific terms and conditions, which are detailed on the promotions page.

General Bonus Terms & Conditions:

• Every bonus has a set expiry date. Once the deadline passes, the bonus will be forfeited.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• No more than one bonus may be active at a time (unless a special offer states otherwise).
• Claiming multiple bonuses from the same household or the same IP address is not permitted.
• Some games do not contribute 100% towards bonus wagering. slots typically contribute 100%, while Live Casino games contribute 10–20%.

Bonus Abuse:

Baazi Casino actively monitors for bonus abuse. If anyone attempts to circumvent bonus requirements through systematic betting patterns, Baazi Casino reserves the right to void the bonus and close the account.

6Gaming Rules & Fair Play Policy

The outcome of all games at Baazi Casino is determined by a certified RNG (Random Number Generator) algorithm. This ensures that every result is entirely random and impartial. No player, staff member, or third party can manipulate game outcomes.

What to Do in Case of a Technical Issue:

If a technical error or system malfunction causes an incorrect result to be displayed, Baazi Casino reserves the right to void that round and refund the stake. Any abnormal payouts displayed in such cases will not be considered valid.

If disconnected:

If your internet connection is lost during a live game, the Baazi Casino system records the game outcome. You will be able to view the result upon reconnecting. However, Baazi Casino will not be liable for any losses caused by such a disconnection.

7Prohibited Activities & Code of Conduct

The following activities are strictly prohibited at Baazi Casino and will result in immediate account closure and may lead to legal action:

• Creating or operating multiple accounts
• Opening an account using a false identity or fabricated information
• Attempting to hack or manipulate the bonus system
• Using bots or automated programs in game software
• Using another member's account or allowing a third party to use your account
• Money laundering or illegal financial transactions
• Fraudulent conduct against the platform or other members
• Harassing or threatening Baazi Casino staff

8Privacy & Data Protection

Baazi Casino takes the privacy of your personal information extremely seriously. We will never sell your personal data or share it with unauthorized third parties. Full details on how we collect, use, and store your information can be found in our Privacy Policy Available on the page.

All data is secured using 256-bit SSL encryption. System security is maintained through regular security audits.

9Responsible Gaming Policy

Baazi Casino is committed to responsible gaming. We believe gaming is for entertainment — not addiction. The following protective tools are available on our platform:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session timeout: Decide in advance how long you will play.
• Cooling-Off: Option to temporarily deactivate your account.
• Self-exclusion: Permanently exclude yourself from the platform on a long-term basis.
• Reality Check: Periodic display of your playing time and spending activity.

For more details, visit our Responsible Gaming View page.

10Account Suspension & Closure Policy

You may close your account at any time by contacting our support team. We recommend withdrawing all available balance before closing your account.

Baazi Casino reserves the right to suspend or close any account for the following reasons:

• Consequences of Breaching the Terms
• In the event of suspected fraudulent activity
• If KYC information is found to be false or incomplete
• Due to legal obligations
• Following a prolonged period of inactivity (more than 12 months)

11Changes & Updates to Terms and Conditions

Baazi Casino reserves the right to modify these Terms at any time. Members will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

12Contact & Dispute Resolution

If you have any questions about these terms or a dispute arises, please contact the Baazi Casino customer support team first. Our team is available 24/7 via live chat and ready to assist you.

If a matter cannot be resolved through customer support, we are able to arrange neutral third-party mediation. The entire dispute resolution process is conducted transparently.

Email Us: [email protected]

Live Chat Support: Click the chat button at the bottom-right corner of the platform.